What Is Turndown Service?

What is turn down service in housekeeping?

The turn-down service involves preparing the room for the night so that a client feels at home and can easily go to bed upon returning to his room.

The turn-down service is always carried out between five and nine P.M.

just before the client returns for the night..

What is Honeymoon turndown service?

2. Romantic Turndown Service. Hotels know that when guests arrive on their honeymoon, they want to spend alone time together. … Turndown service is when the hotel staff pull the blankets back on your bed and close the curtains, so it’s all ready for when you get back at night.

What are the key components of evening turndown service?

SOP – Housekeeping – Turndown service / Evening serviceThe evening boy takes the status report of the floor from the desk.Takes the floor key/card and sign for it.Take a round of the floor corridor to maintain it clean and tidy. … Vacant rooms to be serviced from 6.00 p.m. onward.By 10.pm turn down service to be finished of all rooms.More items…

What is included in turndown service?

In the hospitality industry, turndown service refers to the practice of staff entering a guest’s room and “turning down” the bed linen of the bed in the room, preparing the bed for use.

What is second service?

SECOND SERVICE. Second service is normally carried out in an occupied room at. any time in a day if the guest requests to clean the room again. Only. light cleaning is done in such cases.

What does turn the bed down mean?

What does turn down the bed mean? A turndown service refers to the practice of staff entering a guest’s room and “turning down” the bed linen in the room, preparing the bed for use; this is especially lovely when staying in a hotel room. When you enter your room after a long day only to find it clean and clutter-free.

What is the point of a turndown service?

In general turndown or evening service began at 6 PM and it continues until completed. The main purpose of providing such service is to ensure that guest feel highest level of comfort before and during sleep.

What is the difference between turndown service and make up room service?

Makeup Room Vs. Turndown Service. In modern hotels, one of the basic housekeeping services provided aside from cleaning and preparing your room before you arrive is the Makeup Room or MUR. … Turndown service or TDS on the other hand refers to the preparation and refreshment of the room for bedtime.

Why do hotels put chocolates on pillows?

A chocolate on one’s pillow at turndown. The simple gesture has long been a symbol of luxury, a gift from the hotel to punctuate the turndown experience and send guests to slumberland with sweet dreams. The concept is thought to have originated at the Mayfair Hotel in St.

What is turndown attendant?

The HOUSEKEEPING TURNDOWN ATTENDANT ensures the cleanliness and comfort of guest rooms prior to evening occupancy and provides special amenities to enhance guest enjoyment.

Do you tip for turndown service?

Housekeeping: $2-5 per day depending on the room (more for suites or rooms with kitchen/ettes) left each day of the stay (in case different employees are working). Leave an envelope or note to make it clear the cash is in fact a tip. $1-2 for evening turndown service, left on top of a pillow or with a note.